Skip to content

FAQS

Store Details

Do you have parking?

Yes! Both of our locations have multiple parking spaces.

Do you allow pets in your stores?

We don’t allow pets in-store, but we invite our 4-legged friends to join us on our patios!

Do you have gift cards available for purchase?

Yes, we have gift cards available in our stores, and they are also available to purchase over the phone.

In-store food and drink policy

Please keep covered drinks in hand while browsing. We ask that food be consumed in our outdoor spaces only.


Returns / Exchanges

Do you offer returns or exchanges?

All sales are final on opened bed linens, furniture and special orders.

All special orders must be paid in full upon ordering and are final sale.

No returns on furniture items.

Returns or exchanges of other items are available for store credit only with a valid receipt within 10 days of purchase, provided all items are in their original packaging with tags attached.


What is your custom order policy?

Special Orders will be paid in full upon ordering and are final sale. All shipping and delivery services are the client’s or designer’s financial and logistical responsibility.


Shipping / Delivery

Do you offer delivery?

At this time, we do not offer delivery. We will help you arrange local furniture delivery upon request. Alternatively, customers are welcome to arrange pick up and delivery with movers of their choice.

Do you offer shipping?

Maaribu offers shipping within the continental US. We do not ship large crystals, furniture, mirrors or framed photos/ paintings. Shipping and handling cost is based on weight and dimensions of the package(s).

If you prefer to ship on your own, we are happy to provide recommendations for nearby third-party packing and ship options.

What is your pick up policy?

Items must be picked up within 48 hours of purchase. After 48 hours, a daily storage fee will be charged for up to 7 days. We cannot hold a purchased item for more than 7 days.


Events / Rental

Can I host an event at Maaribu?

Not at this time.

Do you offer furniture rental for film + commercial?

We do not offer furniture rental for staging, film or commercial purposes at this time.


In-Store Design Services for Customers

What are your design services?

We can help you furnish a room (or an entire house!) from our in-stock inventory. Although we do not currently offer full service in-home design services, we will help you put together rugs, pillows, lamps, bedding, decor and furniture to create a look you love.


Interior Designer Program

Please email us to request an application form.

GUADALUPE SHOWROOM

3402 Guadalupe St.
Austin, TX 78705
512.497.0370

Tuesday – Saturday
11 am – 5 pm
And by appointment

FIRST STREET

1413 S. 1st Street
Austin, TX 78704

Tuesday – Saturday
8 am – 5 pm
Sunday, 11 am – 5 pm

Interested in joining our team?

SIGN UP FOR OUR NEWSLETTER

Join our list to stay in the know about what we are up to at Maaribu.